Terms and Conditions
Terms: Terms are net 30 for approved accounts. Accounts 15 days past due may be placed on credit hold.
Freight: All prices are FOB factory. We ship UPS or RPS when possible. Otherwise shipments will be made by common carrier Collect. Customer specified carriers mist be clearly marked on the purchase order or stated when placing a verbal order. Unless otherwise specified, we reserve the right to designate a carrier. Note: shipping weights shown in our price list and catalogue are approximate.
Minimum Charge: A $7 service charge will be added to all orders less than $50 net dollars.
Damaged Goods and Shortages: For your protection, you should always inspect and count articles before accepting a shipment. Damages or shortages should be noted on the freight bill before you sign for the goods. If concealed damage is discovered after receipt of merchandise, a written request for inspection should be made to the delivering carrier. Be sure to retain all packaging. Claims for shortages, damages and/or concealed damage must be made without delay by the consignee with the delivering carrier. According to the Interstate Commerce Commission (ICC) regulations, filing claims with freight carriers is the responsibility of the consignee.
Pricing: Prices are subject to change without notice. Every effort will be made to announce price changes well in advance. In the event a customer is not aware of a price change, they will be notified before the order is filled and shipped.
Acceptable Delivery: Delivery within +/-10% of the quantity ordered for custom made or special ordered items shall constitute acceptable delivery.
Returned Goods: No material will be accepted without prior/proper authorization from Amarco’s customer service department. Returns must be shipped prepaid. No collect shipments will be accepted. Custom made, custom cut products or discontinued goods are NON-RETURNABLE.
Restocking Charges: There will be a 30% restocking charge on all non-defective, standard products.
Telephone Orders: Amarco will accept telephone orders. However, the customer is responsible for the accuracy of the order and should request that the entire order be repeated back to the customer. A emailed/faxed copy of the order, clearly marked “Confirmation” is highly recommended.